Thank you for shopping at Fabu-Lash.com We want to ensure your satisfaction with every purchase. If, for any reason, you are not completely satisfied with your purchase, we offer a return and refund policy to make the process as smooth as possible. Please read the following policy carefully.

Return Policy

• You have 14 days from the date of delivery to initiate a return.
• To be eligible for a return, the item must be unused, in the same condition that you received it, and in the original packaging.
• Please contact our customer support team at [email protected] to request a return authorization. We will provide you with instructions for returning the item.
• You are responsible for the cost of returning the item. Shipping and handling charges are non-refundable.

Refund Policy

• Once your returned item is received and inspected, we will send you an email notification to inform you of the approval or rejection of your refund.
• If your return is approved, your refund will be processed, and a credit will be applied to your original method of payment within [number of days] business days.

Exchanges

If you wish to exchange an item for a different size or color, please contact our customer support team at [email protected] to request an exchange authorization. We will provide you with instructions for returning the item and guide you through the exchange process.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at [email protected]. We will arrange for a replacement or a refund, as per your preference, and provide instructions for returning the damaged or defective item.

Cancellations

You may cancel your order within [number of hours] hours of placing it. After this period, orders cannot be canceled as they may have already been processed and shipped. To cancel your order, please contact our customer support team at [[email protected]].

Contact Us

If you have any questions or need assistance with a return or refund, please contact us at:

Email: [email protected] Phone: +40725182228 Address: Independentei 3, Petrosani, Romania

Your satisfaction is important to us, and we are committed to providing the best customer service.

This Return/Refund Policy was last updated on 07.02.2024.